We are an independent organisation dedicated to assisting vehicle users following damage to their vehicles. We offer a comprehensive end-to-end repair service for all types of vehicles.

With over 30 years of experience in the insurance claims and vehicle damage sectors, we have honed our expertise in handling claims ethically, professionally, and promptly. This expertise is particularly crucial when involving a third party.

Our primary objective is to control your vehicle damage costs. To achieve this, we provide you with up-to-date, relevant information, including all available options tailored to the specific type of vehicle damage sustained and the ultimate responsible party.

We cater to both private motorists and company vehicle users, including those operating Heavy Goods Vehicles (HGVs).

For private motorists, we offer the Options helpline, a complimentary service where any motorist can contact us to seek clarification on any vehicle damage-related inquiries.

Options also includes a “third party damage” service, outlining the available options in the event of a third-party vehicle involvement in an accident.

For commercial fleet and company vehicle users, we provide the Onelink Fleet service. This service encompasses a First Notification of Loss (FNOL) facility, enabling incident details to be captured via telephone, Web Form, or mobile application. Early notification is paramount in reducing claims costs for commercial fleets. All incident details are centralised, allowing fleet clients to access further information and reports as necessary.

Should you have any questions or require assistance following an accident, please contact Alan at 07725 585568.